FAQ

Bonjour, Welcome to The Beads of Dreams :)

Passionate about beads and handcrafted jewelry in general for many years, I have always been of the creative type, from oil painting to writing. Furthermore I'm a beadaholic... that's is why I founded The Beads of Dreams.

The Beads of Dreams is located in Shannon, Quebec, Canada.

If you are unhappy with your purchase, please convo me and return it within 14 days upon reception. You will be reimbursed for your purchasing price only - not shipping. Products must be in condition received. Buyer is responsible for paying return shipping. Once returned item is received, I will issue a credit within 3 days.
Products must be returned to:
115 Gosford
Shannon (Quebec)
G0A 4N0
Canada

 

Shipping

FAST SHIPPING ~ Shipping is daily Monday through Friday

We offer Flat rate shipping on most of the items - Canada and USA

When I receive payment, I ship. All packages will be shipped only to the address provided. If you are ordering outside of Canada or US, your order may be charged customs fees ~ taxes, duties, processing fees, etc. ~ when it arrives. The shipping charges you pay do not include customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. My shipping and handling fees cover the cost for mailing, packaging, and handling.
The shipping times are estimates NOT guarantees.
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🔹 USA: Although we are in Canada, we take our orders over the border to the post office in Champlain, NY 2 times a week and use USPS with tracking in the US. There are no duty fees or taxes due on delivery. Once your order clears US customs it will take 3 to 6 working days delivery. The whole process takes 5 to 10 days by first class mail.
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🔹 Canada: I ship Canada Post lettermail
🔹 International: I ship small packet (Canada Post advises 1 - 8 weeks for delivery)

These methods do not include insurance or tracking. If you would like faster or insured shipping, please convo me for details and shipping quotes.

I will inform you when I'll post your purchase.

📝 Please make sure that your shipping address is current and correct. it is the buyers responsibility to pay "re-shipping" fees or/and re-purchase the items if an incorrect address was provided. If buyer would prefer a refund we will return to you only the cost for the product itself - not the shipping.
GST and TVQ
Dear Canadian customers, please note that due to various government rules 
and regulations, I must collect the appropriate taxes based on your 
province. (GST or HST or TVQ)